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I recently signed up to Calendly and integrated 5 different calendars. I’ve set up event types and availability. When I click the booking link for any of my event types, it opens the booking page but automatically shows No Dates Available. 
 

I’ve checked my calendars and there’s no pre-existing bookings or conflicts. The availability settings on my account and events are all correct. The time zones across calendars, Calendly, events is all set to Perth, Australia. There is a 15 minute buffer before and after each event but no limits on number of events. The Invitee can schedule up to 60 days into the future. 

The calendars appear to be synced properly and they’re all working properly individually. 
I cannot figure out what is wrong. Please help!

Hi @PrevinPillay!

Sorry to hear this is going on! In cases where our availability is blocked off, and we’re not sure why, the first thing we’ll want to look into is using our Troubleshooting Tool. When you log into your Calendly account, the Troubleshoot tool can be accessed from your event type’s booking page. What this will allow you to do is see specific dates and times, and why they’re not available. In this case, it sounds like there are some conflicts coming from your calendars, so this would tell you from which specific calendar those times are being blocked off from:|
 

 

Calendly searches any connected calendar for any Busy events, and marks those as conflicts. So if you’d like an event to be ignored, you would need to mark it as Free. Could you check this first to see if we can locate where the issue is coming from? We can investigate further from there!

Thanks David. I managed to get it sorted out with the Contact centre support.

 

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