New available hours are not showing up - old hours are still there!

Hi ​@Speak00581!

Almost every single time I’ve seen this question it’s because customers have forgotten to apply the default schedule to the applicable events - and honestly I forget about this sometimes too! 

There’s a subtle little ‘Active On’ bit of text on your scheduling page to the top right of the calendar. If it says ‘0 event types’ next to it, your default schedule isn’t applied to any events at all. Click on where it says ‘0 event types’ and apply it to the events you’d like the default schedule to apply to. More on setting availability here: https://help.calendly.com/hc/en-us/articles/14074797893143-How-to-set-your-availability#h_01HDMBHM0GSGASPEBG0JAQ84E6

Hi Jillian!

Thank you for your reply. On my Availability page, it says Active on: 1 event type.

Any other suggestions?

Hi ​@Speak00581,

Can you verify it’s applied to the right event(s)? That’s another common culprit.