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Question

New calendar invite not sending when event is rescheduled

  • January 16, 2025
  • 1 reply
  • 17 views

When an invitee books a meeting with me, they receive a calendar invitation. If they reschedule they don’t receive an updated calendar invitation - just a notification that the original meeting has been cancelled. How do I fix this as it’s causing a lot of confusion!

This topic has been closed for comments

1 reply

David
Community Manager
  • Community Manager
  • 973 replies
  • January 17, 2025

Hi ​@EEC28056 - Thanks for reaching out.

The first thing I would check here is to make sure those events are showing as rescheduled on your meetings page, or if the previous events were just cancelled. If they were rescheduled, they should have some additional text noting the change:
 

 


Otherwise, any events that were just cancelled can be seen once you filter for these:
 

 

Can you confirm the rescheduled events are appearing with the note? Let me know!


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