Hi @Pascal22810!

It sounds like you might have calendar invitations enabled instead of email confirmations. Calendar invitations are exactly what they sound like, whereas email confirmations would have an attached .ics file.

More on both here: https://help.calendly.com/hc/en-us/articles/14078580813335-Calendly-invitee-notifications

thank you. it sounds logical, indeed. but its not the case.

got calendar invitation - but no attached file at all.

hmmm

Hi Pascal,

This sounds like a situation where we might need to see your account and dig in a bit more to understand what’s going on. Unfortunately that isn’t something I can do here on Community, but my support peers can. To kick off the process of opening a ticket with them, head on over to https://help.calendly.com/hc/en-us/requests/new.