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Hi,

 

I am a little confused about this & the interface has changed. 

 

I had three meetings schedule this morning, not more than 15 minutes ago. I go to Meetings on the left and it says I have no upcoming meetings. The three I have scheduled I did get an email confirmation for them. They occur on 10/16, but do not appear anywhere.

Really confused here! What gives? I tried refreshing many times, and navigating away from Meetings & going back but they do not appear there. These events are integrated with my Google calendar and it has added them there. Is this a glitch?

 

It’s just me and I am on the professional plan.

 

Any help is appreciated.

Hi ​@Brooke24880 - Thanks for reaching out on this.

One thing we can try here is clearing your browsers cache and cookies - then checking your meetings page again. You can follow the steps here: https://its.uiowa.edu/services/how-clear-cache-and-cookies-your-web-browser
 

If the issue still continues, could you please collect the following information?

  • A screenshot of the issue
  • A screen recording or video, if possible
  • A brief description of what you expected to happen instead
     

Once you’ve gathered this information, I’d recommend reaching out to our support team at support@calendly.com or chat with us directly from your account for quicker assistance. Our support team will help dig into the issue from there!

 

Let me know if you have any questions!


 

They finally appeared under upcoming meetings after refreshing for the thousanth time it seems. I’ve never had to clear cache before in order to see them. This has never been an issue. Now I know for future reference to clear cache or do a hard refresh in my browser if it isn’t showing up. Thanks.

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