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Question

Not able to get in touch with support

  • March 20, 2026
  • 2 replies
  • 5 views

I’ve been trying to get in touch with support this month, but the chat feature isn’t working. I’m looking to get a refund for the payment that was recently processed. Is there another way to get in touch with support?

2 replies

David
Community Manager
  • Community Manager
  • March 20, 2026

Hi ​@Kim61475 - Thanks for reaching out.

If you’re inquiring about a refund, you can reach out to billing@calendly.com - They’ll be able to assist from there!

To ensure you won’t get charged again in the future, make sure you cancel your account as well by following these steps: How to cancel your Calendly subscription


  • Author
  • Community Member
  • March 21, 2026

Thank you, David. We’ve reached out to billing and downgraded our plan to the free option.