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Hi

I’ve only set up an account with calendly yesterday. I logged in with my Office365 and was able to add my calendaras well as my two work collegues. All was working fine, I could create a meeting where calendly was checking for conflicts against mine and my colleagues calendars, and adding the scheduled meeting to my boss’ calendar. But today I’m getting the following message 

This calendar is currently unavailable.

You are logged in as xxxxx@my_email.co.uk. This message is only visible to you.

Looks like we’re unable to connect to the calendar that belongs to Nxxxxi Bxxxxxxs. To resolve this issue, the team member must connect their calendar.

Neither of us had made any changes, they gave me the permission to edit on their end. What we want is only for me to manage the calendly and schedule appointments for them in their calendars. 

Does anyone has any clues what might be wrong?

Hi @Akma,

 

That is weird! Usually these things happen when someone changes a setting or there is an unexpected update. This could have been caused by a number of different settings. Since it is difficult to diagnose which thing went wrong on a forum, I’m providing a resource from our help center below which will walk you through troubleshooting your connectivity. I’m also including with a similar question and detailed answer in the Community from a few moths ago. It might help. If you are still having issues after following along with those pages try simply reconnecting the calendar. And if you are still having problems return here and we can work with you. By working through those steps you will have cancelled out a bunch of variable which will help us better help you. 

 

Help Center - Troubleshooting Outlook Plug-in

Community - Issue with connectivity to Office 365

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