Skip to main content
S
Sven63456
Community Member
April 25, 2025
Question

Outlook calendar: First no synchronization now no setup possible

  • April 25, 2025
  • 3 replies
  • 148 views

 After switching from Exchange 2019 to Exchange Online, no appointment was synchronized with our calendar (Exchange Online)! 
In the end, we therefore removed the calendar access and set it up again. Now not even the Outlook calendar can be connected!
We receive the error message "There is a problem accessing your Outlook calendar. de
 Please try again. If the problem persists, please contact us at support@calendly.com."
No calendar is linked under “Integration and apps”.
Under entra.microsoft.com, however, we find calendly as an enterprise application.
Does anyone have any tips?

This topic has been closed for replies.

3 replies

David
Community Manager
David
Community Manager
April 25, 2025

Hi ​@Sven63456 - Thanks for reaching out. 

In this case it may be best to work our support team so they can diagnose the specific errors you’re running into. The error you’re seeing in Calendly “here is a problem accessing your Outlook calendar. Please try again” Is a bit of a catch all so there could be a few things going on. They’ll be able to dig into it more and offer up some workarounds if needed.

Let me know if you have any questions.

C
Christine17742
New Community Member
April 25, 2025

How do you contact support? I have installed the Outlook app

, but it’s not showing my calendar. I have attached an image for reference.

David
Community Manager
David
Community Manager
April 25, 2025

Hi ​@Christine17742 - Thanks for reaching out!

You can either email support@calendly.com or by using the blue chat bubble when signed into your account here:

 

Let me know if you have any other questions!

Terms & ConditionsAccessibility statement