In the last week, when clients book events into my calendly, I receive the email confirmation of the meeting, Zoom intergrations continue to work but the event does not get put into my Outlook calendar.
I have reinked my calendar via the connections page and reinstalled the plug in within outlook.
Having tested it again, the same issue occurs.
Any ideas if there is something I am missing or a box not ticked somewhere
Many thanks
Hey
Just to confirm, are you using the Outlook Desktop Plug-In, or are you using the Cloud Connection via Office 365?
If the issue is still occurring after reconnecting, I’d also chat in with Support so they can look through the backend to see if any errors are showing for your connection.
Let me know! If you run into anything I can help you from there.
Thanks.
Hi David, it is the Cloud Connect via Office 365
We have reset the connections and running into the same issues
Another client as rescheduled and the conflicts in the calendar are not being registered as well so I am being double booked at the moment.
What is the best way to chat with support to investigate further
Hi
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