If you’re an Office 365 or Outlook.com user looking at your Calendar Connections page, you might be thinking, “Ok, I see two options that both say Outlook… and I use Outlook… but which do I pick?”
Well, I’m here to help you find out!
For a bit of background, The majority of Calendly's calendar options (Google, Office 365/Outlook.com, Exchange, iCloud) are web-based – meaning you are able to access your calendar data from anywhere, on any device by logging in via your browser.
We designed the Plug-In for our users who's desktop Outlook calendars do not sync to a web-based Office 365 calendar and therefore are unable to use the web-based connection.
In order to see if you can use the web-based connection, as it would be preferred when possible, you’ll want to:
1. Open a private/incognito window in your browser and navigate here. (https://outlook.office.com/calendar)
2. Attempt to sign in
- If you can sign in and view your calendar with all of your calendar events, then you will want to connect your calendar using the web-based Office 365/Outlook.com calendar connection
- If you cannot sign in or if you sign in and see a blank calendar, then you will will want to connect using the Outlook Plug-In.
Please note: The Outlook Plug-in is a solution we designed to facilitate a local connection on Windows devices, meaning that Calendly accesses the Outlook calendar app via a secondary application installed on a PC.
