My Calendly integration with outlook and teams is connected and has recently stopped working. However when clients try to book a Teams meeting they are unable to. Any help on why the integration has recently stopped working
Hi
Are you getting any errors in Calendly or on your meetings page for newly booked meetings? For cases like this, the first thing I’d recommend doing is disconnecting and reconnecting your teams integration first, then book a test meeting with yourself to see if it populates correctly.
If you continue to run into issues, I’d recommend reaching out to our support team so they can investigate further from their end. You can either chat in, or email support@calendly.com.
Let me know if you have any questions!
When a client books a call the email confirmation come through confirming [Action Required] as the teams is not schedules. I then have to manually set up the call.
I have disconnected several times and re-connected, but this has not worked.
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