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I dont get what I am doing wrong. I have deleted all my other Calendly events. The only other Calendly event I have on this day is another event that starts at 15:00. 

I am trying to set up a group event to start at 12:00 for 30min. It wont allow me to do this which seems insane? 

 

I’ve looked and looked and there are no other Calendly events for this date or time. What do I do? 

 

Hey there @Futurehome53851 - thanks for your post! 

Firstly - when you delete an event type, that does not also cancel any bookings made for that event type.

You’ll want to head to “scheduled events” > “upcoming” to see upcoming bookings that you might have. It’s likely that there is still a scheduled booking for a deleted event type that you aren’t aware of/have forgotten about. You’ll want to click “details” next to that booking and then “cancel” on the lefthand side of the expanded details in order to clear it from your upcoming bookings, opening up the time slots desired. 

If this is not the case/if this does not resolve the issue - then it’s likely that Calendly is registering “overlap” due to a “busy” event on your Calendar, and displaying that message instead of “Calendar” - which happens, sometimes.

Check the connected calendars you have set to be checked for conflicts for any “busy” events taking place during those time slots and either change them to “free” or delete them from that connected calendar to see if that helps. Note: make sure you do not have any “all day” events marked “busy” at the very top of your calendar, as well! 

If this does not resolve your issue, please come back and let us know.

Good luck! 


Thank you so much Kelsi! That fixed it. I thought that when I deleted the event all the events would be cancelled in the system. 
 


Thank you so much Kelsi! That fixed it. I thought that when I deleted the event all the events would be cancelled in the system. 
 

This is a super common misconception - and I am SUPER glad to have cleared up the confusion for you! I hope that it’s smoooooth ⛵️ sailing from here - but if you do need us again - we’ll of course be thrilled to chat some more and help out however that might be!

Have a great day, and welcome to Calendly. 🤗

p.s. check out our New User Guide ⬅️ while you are learning the ropes. It’s full of tips + tricks to help get you started!