My event’s time slots are NOT showing because of OVERLAP when I click on the trouble shooting. Checking my Scheduled Event tab, I have NO other event happening at that time. Please help!!
My event’s time slots are NOT showing because of OVERLAP when I click on the trouble shooting. Checking my Scheduled Event tab, I have NO other event happening at that time. Please help!!
Hi
Thanks for writing in! For some background, because Calendly sees each account as an individual user, it will never allow a single user account to be double booked. This is because one person cannot be in two places at once.
Taking a look at the screenshot you provided, I’m seeing that the event type you’re working with is a 30 minute group event type with existing bookings at 15:45 and 16:30 (indicated by the text showing how many spots left in the existing booked events). With this in mind—
If you would like the ability to offer simultaneous or "double-booked" events, you can add additional paid user seats to your account. You'll want to add as many seats as you'll need simultaneous events at a given time.
I hope this helps! If you have any other questions or concerns, please feel free to reach back out!
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