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Question

Override Restricted - Set by Admin

  • February 11, 2025
  • 2 replies
  • 47 views

I am having an issue with scheduling appointments where I used to be able to override the calendar availability, now I am no longer able to. It says that override for this event type is controlled by the admin. I am the admin and do not see any settings related to allowing override. 

 

Is this an error or did something change recently that is now limiting my ability to override my current set availability?

 

 

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2 replies

David
Community Manager
  • Community Manager
  • February 11, 2025

Hi ​@CurtisH - Thanks for reaching out! Thats an interesting one for sure. 

I’d recommend reaching out to our support team so they can dig into this one, this looks a little unexpected especially if you’re already an Owner or Admin in the organization.

You can them at support@calendly.com or by using the chatbot.

Let me know if you run into anything or have any questions.


  • Author
  • Community Member
  • February 11, 2025

I was able to fix it by allowing users to edit the scheduling/booking pages. But that wasn’t how it was set up before. All users were able to override without having access to edit all features of the event type.