Hi @briannagorskicoaching!

Great question. Glad to hear you’re up and running on a subscription now and this won’t be an issue moving forward.

As for the meeting with the unsuccessful payment, I don’t believe it will process now either. In these scenarios, since the integration was basically inactive, it never sent the payment request to Stripe. But the best way to check and see if that client was charged or is pending would be to login to your Stripe account as that’s where the charge and processing would have occurred. We can’t see that part at all.

In the event your client was not charged, you should be able to generate a payment link to collect payment or you can cancel the customer’s event (please let them know first!) and have them rebook with the proper integration setup.

Hope this helps!