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Question

Phone Call event not enforcing required phone number

  • February 20, 2026
  • 2 replies
  • 13 views

Hi everyone,

I’m facing an issue with a Phone Call event type.

Here’s my setup:

  • Event Type: One-on-One (30 minutes)

  • Location: Phone Call

  • Under “How will you get in touch?” I selected “Require invitee’s phone number”

  • No custom phone question added under Invitee Questions

  • Tested in Incognito mode

However, invitees are still able to book the meeting without entering a phone number.

Additional details:

  • The event shows a “Select location” dropdown

  • Only Phone Call appears selected in settings

  • The required phone option is enabled (see screenshot)

     

Has anyone experienced this? Is there a hidden setting that overrides the phone requirement?

2 replies

David
Community Manager
  • Community Manager
  • February 20, 2026

Hi ​@Dev04137 - Sorry to hear this is going on!

Can you send me a video of what the booking process looks like for you? I can’t get this to reproduce on my end so I’d like to get a video over to my team is possible.

We can assist further from there!


  • Author
  • Community Member
  • February 23, 2026

Here as you can see, the phone code has been auto selected and when I dont enter phone number, it still schedules the phone call meeting.