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SuziBu
Community Member
April 15, 2024
Question

Reschedule allows to book outside booking sindow

  • April 15, 2024
  • 2 replies
  • 142 views

I tested what would happen if someone wanted to reschedule a booking with me. When they were given the option to reschedule, the calendar allowed them to rebook inside the 24 hour minimum notice I’d set. How can I make sure they cannot rebook within 24 hours of the current time?

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      2 replies

      jillian
      jillian
      Community Member
      April 15, 2024

      Hi @SuziBu!

      You are correct unfortunately. Rescheduling an event does not take the minimum notice setting into consideration. I’ll flag this for our Product team’s review.

      SuziBuAuthor
      Community Member
      April 16, 2024

      HI Jillian.

      I’ve since discovered that this only happened because I was still logged into Calendly myself, and therefore the rules didn’t apply. When I log out of Calendly, and then try clicking to reschedule, the window appears to be respected.

      Suzi

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