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Question

Reschedule allows to book outside booking sindow

  • April 15, 2024
  • 2 replies
  • 80 views

I tested what would happen if someone wanted to reschedule a booking with me. When they were given the option to reschedule, the calendar allowed them to rebook inside the 24 hour minimum notice I’d set. How can I make sure they cannot rebook within 24 hours of the current time?

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2 replies

jillian
Community Manager
  • Community Manager
  • April 15, 2024

Hi @SuziBu!

You are correct unfortunately. Rescheduling an event does not take the minimum notice setting into consideration. I’ll flag this for our Product team’s review.


  • Author
  • Community Member
  • April 16, 2024

HI Jillian.

I’ve since discovered that this only happened because I was still logged into Calendly myself, and therefore the rules didn’t apply. When I log out of Calendly, and then try clicking to reschedule, the window appears to be respected.

Suzi