Scheduling issue

Question

I’m trying to reschedule a client for Friday (four days from now). I updated my availability on that day from 9:00AM-3:00 PM. I currently don’t have any other appointments. However, when I try to reschedule my client for 1:30 PM on Friday, it is only showing 9, 9:30, 10, 10:30 and 11:00 AM available. What am I doing wrong?

David · Answer

Hi ​@Morgan24120- Thanks for reaching out!Could you use theTroubleshooting Toolon your booking page to see why that time might not be available? This should show you the reason why that specific time is not available. You can read more on this tool here:https://help.calendly.com/hc/en-us/articles/223145627-How-to-use-Calendly-s-Troubleshoot-ToolLet me know if you have any questions!

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