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Question

Scheduling issue

  • February 18, 2025
  • 1 reply
  • 28 views

I’m trying to reschedule a client for Friday (four days from now). I updated my availability on that day from 9:00AM-3:00 PM. I currently don’t have any other appointments. However, when I try to reschedule my client for 1:30 PM on Friday, it is only showing 9, 9:30, 10, 10:30 and 11:00 AM available. What am I doing wrong? 

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1 reply

David
Community Manager
  • Community Manager
  • February 18, 2025

Hi ​@Morgan24120 - Thanks for reaching out!

Could you use the Troubleshooting Tool on your booking page to see why that time might not be available? This should show you the reason why that specific time is not available. You can read more on this tool here: https://help.calendly.com/hc/en-us/articles/223145627-How-to-use-Calendly-s-Troubleshoot-Tool

 

Let me know if you have any questions!