With integration with stripe, can clients submit payments along a sliding scale range versus a set payment?
Also, how can we communicate directly with someone from calendly support? Chat or email? Thanks.
With integration with stripe, can clients submit payments along a sliding scale range versus a set payment?
Also, how can we communicate directly with someone from calendly support? Chat or email? Thanks.
Hi
Our payment integration with both Stripe and Paypal only allow fixed amounts, so a sliding scale wouldn’t be feasible. If alternative pricing is a must-have, I’d consider looking into sending invoicing in a workflow.
As for communicating directly with Calendly Support, we’re able to help you here. Alternatively, you can always start a support ticket through the process here (chat): https://help.calendly.com/hc/en-us/requests/new
Hi and thank you for your reply.
Where do I find more information about “sending invoicing in a workflow”? Will this allow for clients to pay in varying amounts?
I have tried to go to the link that you provided https://help.calendly.com/hc/en-us/requests/new, however all I can see is this (see screenshot). I do not see an option for a support ticket through chat.
Hi
Given that you’re using Stripe, you’d want to look into using their payment links functionality. I’m no Stripe expert though, so I can only direct you to their help resources here: https://stripe.com/payments/payment-links
The idea here is that a invitee books a meeting through Calendly and then receives an automated workflow email soon after with the payment link. This gives you a lot of control over timing, which invoice tool you use, etc. More on workflows here: https://help.calendly.com/hc/en-us/articles/360051017814-Workflows-overview
As for Support… ugh. Sorry. Every once in a great while we’ve got customers who see that page far more blank that it should be due to things like anti-virus, security settings, extensions, etc. It looks like you are one the unlucky few, so please feel free to email support@calendly.com instead when needed.
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