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Community Member
May 28, 2024
Solved

SMS are not sent using workflow

  • May 28, 2024
  • 1 reply
  • 336 views

Hi

I have configured workflows to send SMS when creating an event and as an reminder.

When a client is booking a meeting, then this works fine.

But when I‘m selecting a client directly in my calendly and adding an event for him, then only the standard-email notification is sent, no SMS. 

What can I do to ensure that workflows are reliably triggered and SMS messages are sent?

Thanks for any ideas

werner

 

PS: I‘m using the standard plan

This topic has been closed for replies.
Best answer by Kelsi

Hey there @WernerK - thanks for your post!

Our new Book a Meeting feature is similar to our One-Off Meeting feature in that Workflows/reminders cannot currently be applied. I’m sorry for the inconvenience!

Your feedback is important to us, so I have marked this post as such. Thank you! I hope you have a great day. 

1 reply

Kelsi
KelsiAnswer
CalPal Emeritus
May 28, 2024

Hey there @WernerK - thanks for your post!

Our new Book a Meeting feature is similar to our One-Off Meeting feature in that Workflows/reminders cannot currently be applied. I’m sorry for the inconvenience!

Your feedback is important to us, so I have marked this post as such. Thank you! I hope you have a great day. 

Kelsi - Calendly Community