When Calendly sends our SMS notification of a new booking, why is it now saying “multiple Prospects” instead of the prospects name? (BTW there’s only one prospect on each booking)
How do I solve this and get the system working as it always used to, ie advising prospect name?
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Hi
Can you send me a screenshot of what you’re seeing? I want to make sure I’m looking at the same thing.
Let me know! I can dig into it some more form there.
Got it - Thanks
Our team is looking into this issue as we speak. I don’t quite have a resolution timeline for this yet, but it is something thats been identified.
In the meantime, you can try editing the workflow to use the {Invitee first name} & {Invitee last name} variables together to see if it produces the same issue.
If I see any updates come through, I’ll let you know.
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