Submitting an Email Ticket via Chatbot

Question

What if there is no chatbot?!Your website says….Submitting an Email Ticket via ChatbotFollow these steps to submit an email ticket:Click the chatbot in the bottom-right corner of any Calendly page.	Request to submit an email ticket.	If prompted, sign in to your account.	Select Open an email ticket with a Support Agent.	Provide as many details as possible and send your message.Need more help? Join the conversation in the Calendly Community.I am a paying customer with a standard plan. I cannot find help. I cannot find a chatbot. Frustrated!

David · Answer

Hi ​@Debbie-CFI- Sorry that you’re running into trouble here!Are you able to see the chat bubble when logged into your account here?If not, this article is a good place to start to see why that might not be coming up: https://help.calendly.com/hc/en-us/articles/26733559522199-Troubleshooting-access-to-chat#h_01J926KZ4D9MMZP4M95FK6KDTSIn a pinch, you can also email support@calendly.comto get assistance that way!Let me know if you have any questions!

What if there is no chatbot?!

Your website says….Submitting an Email Ticket via Chatbot

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