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Question

Subsequent Appointments

  • October 12, 2024
  • 2 replies
  • 20 views

Is there a way to set a reminder when a subsequent appointment is made?  I and my customers like the reminder for their initial appointment!

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2 replies

jillian
Community Manager
  • Community Manager
  • October 14, 2024

Hi @Dianne68320!

As long as subsequent appointments are being made through a Calendly event type, you can setup all sorts of workflows on whatever you’d like.

I’m not sure of you exact setup, but we’ve had a lot of host really enjoy having a “kickoff” event type which has all sorts of welcome and next step sort of content in the before and after workflows and then a “normal” event type which would just have reminders and a simple after email reminding the invitee of how to book their next appointment or other relevant next steps.

More on workflows here: https://help.calendly.com/hc/en-us/articles/360051017814-Workflows-overview


  • Author
  • Community Member
  • October 14, 2024

Thanks but you did not answer my question.  My business is different than  what most people are used to.  Nevermind.  I can assume no