Switching Event Type, when client chooses the wrong one...

Question

Hello, how do I switch the event to the correct one, when the client chose the wrong one when they set up the appointment?

jillian · Answer

Hi @Freedom Finder!When this happens, it’s usually best to cancel the event and rebook for the client using the correct event (just use your event page like the client would; enter their information from the cancelled event). You can find more info on doing this here.

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