Hello, how do I switch the event to the correct one, when the client chose the wrong one when they set up the appointment?
Question
Switching Event Type, when client chooses the wrong one...
This topic has been closed for replies.
Hi
When this happens, it’s usually best to cancel the event and rebook for the client using the correct event (just use your event page like the client would; enter their information from the cancelled event). You can find more info on doing this here.
Sign up
Already have an account? Login
Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.
Employee Login Customer LoginLogin to the community
Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.
Employee Login Customer LoginEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.