If we set the minimum notice to 1 day, it’s possible to bypass this notice using the reschedule link inside your invite. I don’t think this is the normal behavior.
Hi
Could you send me some screenshots of what you’re seeing? Do you see this happen when you are rescheduling the meeting? Or did an invitee reschedule a meeting with you to avoid that notice. Any screenshots you can share on this will help me dig into this a bit further.
Thanks!
Hello,
Sorry for the delay, I just received an email notification this morning.
It’s the same scenario mentioned here :
So when a customer of mine use the reschedule feature on a event that has a minimum notice of 1 day, he can schedule within the same day, which should not work since we have a 1 day notice to respect.
Got it - I tested this from my end and can’t seem to replicate the issue. At this point, I’d recommend reaching out to our support team as we would need more details about the specific meeting so we can dig into this further. This also prevents you from having to post what could be sensitive information on a public forum as well. The quickest way to reach them would be through chat here: https://help.calendly.com/hc/en-us/requests/new
Let me know if you have any questions!
Here’s how to reproduce
- Set the minimum notice to 1 day
- Schedule a meeting via the Calendly page like a customer of you will do
- When the meeting in scheduled, go in the meeting invite (like if you we’re a customer) and click on reschedule
- This will open the Calendly portal to reschedule. It will be possible for you to schedule the meeting and the 1 day minimum notice will be ignore, which it should not
Hi, I am facing the same challenge; how was this eventually solved? I'd be eager to hear more, thanks!
Reply
Sign up
Already have an account? Login
Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.
Employee Login Customer LoginLogin to the community
Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.
Employee Login Customer LoginEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.