This Calendly URL is not valid

Hi ​@Gordon85755 - Thanks for reaching out here. is Calendly.com still giving you issues today? Have you tried logging in from a different browser at all? 

I’m not seeing any widespread reported issues from my end - So anymore information you can send my way would be helpful.

Hi David.

Thanks for getting back to me.

Yes it is still causing problems.  I’ve even started trying the Wordpress plugin - Embedpress , but I still get the same errors.

I’ve tried Chrome and Edge, and with the incognito modes

Got it - The next thing I would check is the URL thats included within the Embed code on your website. If you made changes to your event types recently like the name or the URL, it could cause an issue like this. So I would search the embed code first, then check the event type settings inside of your account. You’ll look for something like this:

Copy the URL and paste it in your browser, if nothing appears, its likely the event type doesn’t exist anymore, So you would need to create a new one in its place.

Can you start there and let me know how it goes? Thanks!

The URL works perfectly when pasted into a browser

Would you be able to link the website the embed is on? We can take a closer look from there.

If you’re not comfortable with pasting a link here, you can always email our support team at support@calendly.com as well. 🙂

You can see the issue here: Make a Booking - Lightning Leadership Ltd

When I view the page from within Wordpress, it works perfectly

So taking a look from my end, the embedded URL returns the same error when pasting it into the browser. I would check your event type settings under Booking Page Options > Event Link in your account:

The current Embed link in your website ends in Calendly.com/(YOUR LINK)/30min - Can you check your settings to see if (30min) is set as the event link? 

You can also try sharing a new copy of the embed code to the website from your event page to see if that works as well.

This is the inline embed code generated

<!-- Calendly inline widget begin -->
<div class="calendly-inline-widget" data-url="https://calendly.com/gordonsmith-lll" style="min-width:320px;height:700px;"></div>
<script type="text/javascript" src="https://assets.calendly.com/assets/external/widget.js" async></script>
<!-- Calendly inline widget end →

This is the link from the event I created

https://calendly.com/gordonsmith-lll/discovery-call

Okay good to see - In this case, I’m seeing ‘https://calendly.com/gordonsmith-lll/30min’ on the website you linked before. I would embed the new version of the code with the updated URL:

When I add the 30min to the URL, I get an error in Wordpress

Yes I think this error is because ‘https://calendly.com/gordonsmith-lll/30min’ does not exist in your account. Based on your last response, I believe the current URL is ‘https://calendly.com/gordonsmith-lll/discovery-call’. I would still removing the embed code all together, then copying new/current embed code from the event. If you post the new version to the website I can test it as well.

I still get the URL is not valid error after changing the URL to https://calendly.com/gordonsmith-lll/discovery-call

It works inside Wordpress though (frustratingly).

Got it - In this case, have you tried contacting Wordpress’s support team? I’ve had a few users run into this before and usually they’re able to figure it out from here. 

Instead of just changing the URL, I would copy new embed code from Calendly, and paste it into wordpress, then publishing it to the public website to see if that works.

Thanks, I’ll have a chat with Wordpress.