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This spanish translation reduces conversion

  • 17 July 2024
  • 4 replies
  • 35 views

This spanish translation reduces conversion:

“Los detalles de la conferencia web se proporcionan en la confirmación.”

Could you please improve it or hide? It is unnecessary and it reduces trust and conversion.

Thank you!

 

Rafa

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4 replies

Kelsi
Userlevel 7

Hello @Rafa22840 -- thanks for your post!

Where is this translation, if you do not mind informing me? 

I need a bit more information in order to make sure your feedback makes it to the right place. 

Thanks!

Looking forward to hearing back from you!

Kelsi - Calendly Community
R

Hi Kelsi. Here you can see it.

 

In Spanish, this translation could sound like those details are like “service hide conditions” or something similar.

I think that there is no need to inform about how the meeting will be in this point. And because of that I would remove this or give the user (me, I mean the user of Calendly) the option to hide it.

 

Or

And as there are many and different ways to do the meeting (phone, meet, zoom… etc) I know you need to put a very general sentence in there.

So, I see 2 ways more to solve this problem:

1.- that this sentences is “editable by calendly (pro?) user” (making business… 😎)

2.- it changes automatically depending on the meeting method selected for this type of event.

 

I hope I have explained it ok. I tried it because I think your tool is great but could improve UX and conversion with this little change.

 

Thank you,

 

Rafa

 

 

 

Kelsi
Userlevel 7

Hey again @Rafa22840 -- thanks for following up with such a thorough outline of this for me!

I will definitely make sure to include this feedback in our report for the month. I cannot make promises about if or when it might be changed, so keep that in mind! I can absolutely elevate your voice though.

I hope you have a great day! 

Kelsi - Calendly Community
R

Thank you Kelsi.

I hope you can keep me inform about any progress.

Regards.

Rafa

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