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Xavier53532
Community Member
April 1, 2025

Time Zones and Availability

  • April 1, 2025
  • 1 reply
  • 65 views

Hi community, 

I have had a phone meeting come into my calendar at a time I do not have available. The client is in a different time zone, however, the time is not available in my availability. Not sure how this can happen? Thoughts?

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1 reply

David
Community Manager
David
Community Manager
April 1, 2025

Hi ​@Xavier53532 - Thanks for reaching out!

The first thing I have users check is their availability schedule assignments. Sometimes if users have a wide range of different events, sometimes their availability schedule is not attached to each one, causing issues like you’re seeing. Can you go over to your Availability page (https://calendly.com/app/availability/schedules) and select the Active On drop down to ensure its applied to the correct events? You can find this here:
 


Can you double check this and let me know if its applied? Thank you!

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