Two businesses, one owner

Hi @Steven14765!

So first up - locked conversations. Conversations automatically lock on here after 30 days of inactivity. The reason being is that a lot of customers find it super confusing to get notifications of new replies way later, so it’s just a slightly better user experience. You absolutely did the right thing by firing up a new thread.

As for the dual brand, you’d have to use 2 separate Calendly accounts to achieve this. The blocker is that we can only schedule on one calendar and use one set of branding. If you had a sort of generic in-between email address and didn’t need to use separate branding, you could create separate events for each business and likely make it work. But the scheduled calendar and branding will always be the blocker.

Does that help clear things up? Happy to help further, so keep the questions coming!

Closest to a straight answer I’ve gotten, thank you!

So I’m clear… adding a user (or ‘seat’ in Calendly lingo) will not help my situation? That was a suggestion from Calendly support.

I would just operate two completely separate Calendly accounts with no relation or overlap?

Would still like an answer here please...anyone?

Hi Steven,

Yes, as mentioned in my reply (“As for the dual brand, you’d have to use 2 separate Calendly accounts to achieve this.”), 2 seats would help your situation. The overlap would be that you would sync the other calendar to each to prevent double booking, but each account would schedule to it’s respective calendar.

I’m sorry but I’m still confused.

You’re saying I need to use 2 separate accounts but you’re also saying 2 seats would help. 

One answer is two accounts, the other is one account with 2 seats. I do not understand, hopefully you can see how this is confusing.

Hi Steven,

I can definitely see the confusion. In your scenario, seats and accounts (and licenses) are interchangeable terminology. Let me try to explain it differently.

You have Company ABC and email address steven@abc.com. This would be account/seat/license #1.

You have Company XYZ and email address steven@xyz.com. This would be account/seat/license #2.

On account #1 (ABC), you would set your ABC calendar as the primary calendar for checking and syncing. You would also sync XYZ calendar for checking for conflicts.

One account #2 (XYZ), you would set your XYZ calendar as the primary calendar for checking and syncing. You would also sync ABC calendar for checking for conflicts.

Where seats/licenses come into play in a significant way is when we're working with bigger Teams accounts. This is where we start introducing the concept of Team admins, managed events, etc. but those are generally for a specific domain (for example, 10 employees at ABC). But for your situation, two Standard accounts/seats/licenses will work just perfectly and save you a little money.

Does this help?

Yes, that’s helpful, thank you.

But in your example of company ABC and XYZ, do the customers see a different company/logo/email depending on how they got to Calendly?

Again, I just do not understand the blending of accounts/seats/licenses… I know very clearly what my goal is, but when I try to translate it’s spun into Calendly lingo, and then I get lost.

You said ‘two standard accounts/seats/licenses will work fine’ - but those are not the same thing to me? Opening a second account is different than adding a seat?

Hi Steven,

Each account will have it’s own separate branding. For the invitee, they won’t even know the other company exists.

Maybe the best way to explain this is to take you back to the sign up experience. For your first account (let’s call it ABC), you went to calendly.com, hit sign up, and used your ABC email address. You now need to go back and do the same thing with XYZ. From our end in the billing system, you will show up as 2 different users because of the 2 different email addresses.

Does that help?

YES, that helps.

You are telling me to sign up for two distinct accounts with no relationship between them… correct?

I have to say it here in case future people have the same question:

I am still very much confused by this thread and discussion of ‘seats’ solving the issue, while you’re also telling me to open two completely separate accounts. That is not clear, at all. I still have no idea how you’ve explained above that accounts/seats/licenses are ‘interchangeable terminology’ and that ‘2 seats would help your situation’ - but you’re also telling me I should open a completely separate account which suggests seats will not help my situation and they are definitively not interchangeable.

Leaving that there because I will not be the last person to be completely lost in Calendly lingo.

BUT...I’m so frustrated that I no longer care to understand, I just want to solve my problem! And it sounds like I should forget trying and just open another account.

Thanks for helping!

Hello!

I have the same issue. I just set up a new account with my new business and am using the free level until I find something better. I just set the availability hours so they don't overlap. The new business tends to be requested by other business owners to meet in the weekend.

I have a lot set up in Calendly for my first business but I don't want to pay for two separate accounts for how little I am using them. I am flirting with the Dubsado scheduler because I use it for proposals and contracts now. 

Best of luck!

Glad to see there are others with this question - branding multiple companies/same owner.  I have no interest in driving up cost by adding additional seats/license or whatever.  Scheduling time on my calendar is not supposed to be this complicated.  Just give us the ability to upload multiple logos. Problem solved and I can get back to meeting people.