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Question

updating a name or email at time of booking new appointment

  • July 3, 2025
  • 1 reply
  • 28 views

I used to add the number of the meeting after their name updating it each booking, so on Outlook could see quickly what appt it was; since the update this no longer works. Unless I re-register the client, they now for ever see that their appointment is eg: appointment 2 even as I cannot alter what the system has 'collected' as the latest name and email link. I am really missing the ability to update a name or email at the time of making a booking. Can you bring this back?

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1 reply

jillian
Community Manager
  • Community Manager
  • July 3, 2025

Hi ​@Fiat32357!

Can you tell me a bit more about your workflow to make these updates? I’m trying to figure out if or what changed.

Thank you!