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when customer requests an appointment with me it is sent to someone else

  • February 25, 2025
  • 3 replies
  • 29 views

when customer requests an appointment with me it is sent to someone else

Best answer by David

Thanks for reaching back out.

In this case, I’d recommend reaching out to our support team via chat here: https://help.calendly.com/hc/en-us/requests/new

They’d be able to take a closer look at whats going on regarding this and give some clear direction. 


Let me know if you have any questions!

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3 replies

David
Community Manager
  • Community Manager
  • February 25, 2025

Hi ​@Zoraida08160 - Thanks for reaching out.

Could you share some more details about whats going on? A couple things I would check are:

Let me know! I can take a closer look from there.


  • Author
  • Community Member
  • February 25, 2025

when somebody requests an appointment through my calendly link they get this on the picture (it is from someone lese “Debie Amoncio”. I can’t get it off, even while through my calendly account.

 


David
Community Manager
  • Community Manager
  • Answer
  • February 25, 2025

Thanks for reaching back out.

In this case, I’d recommend reaching out to our support team via chat here: https://help.calendly.com/hc/en-us/requests/new

They’d be able to take a closer look at whats going on regarding this and give some clear direction. 


Let me know if you have any questions!