when customer requests an appointment with me it is sent to someone else

Question

David · Accepted Answer

Thanks for reaching back out.In this case, I’d recommend reaching out to our support team via chat here:https://help.calendly.com/hc/en-us/requests/newThey’d be able to take a closer look at whats going on regarding this and give some clear direction.Let me know if you have any questions!

David · Answer

Hi ​@Zoraida08160- Thanks for reaching out.Could you share some more details about whats going on? A couple things I would check are:Try making a test event with yourself through your booking page, does it get sent to you?If you check your calendar connections, do these all look correct? You can find them here:https://calendly.com/app/availability/calendar_settingsAre you using team events at all?Let me know! I can take a closer look from there.

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