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Question

When I share an event, it shows the wrong event


Like the pictures show, I go to share an event, but because I cloned it it is showing the wrong event. I can't find any way to edit what it shares anywhere.

Hi @ChukLee!

Can you tell us a bit more about where you’re sharing? A common issue is seeing a cached version of an event when sharing on platforms like LinkedIn, but that might not be the type of sharing you’re referring to.


Hey @ChukLee - following up here to see if you still need help! Would you mind elaborating a bit -- giving us some more details so that we can best assist? Like Jillian said, this might be a cache issue, but knowing exactly what you are attempting to do would help a lot!

Just in case you are attempting to share on a platform like Facebook or LinkedIn, here’s some info that might help.

If the issue is that your image or text is not updating when posting your link to Facebook or LinkedIn, you can input your link in the network’s debugger tool. This will essentially re-scrape the links and update them across the network. The only caveat is Twitter; Twitter does have a debugger tool, but their docs provide a solution (below).

LinkedIn: https://www.linkedin.com/post-inspector/inspect/

Facebook: https://developers.facebook.com/tools/debug/sharing/

Twitter: Twitter Card Validator - “Our web crawlers re-index the Card tag information on your page roughly every week.” You can provide users with this link: https://developer.twitter.com/en/docs/tweets/optimize-with-cards/guides/troubleshooting-cards.html#refreshing

Note: It can take a few minutes for updated link preview/meta information to flow through to the validators. If you've made a change, wait at least 2 (and sometimes up to 10) minutes before testing in a validator in order to see results.

Let us know if this helps!