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Question

Widget not displaying

  • September 1, 2024
  • 3 replies
  • 143 views

 Widget not displaying on Chrome and Firefox, but okay on Safari. I’m using a popup embed on my Thinkific site. I’m using Calendly for customers to sign up for classes. Any help would be greatly appreciated!

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3 replies

  • Author
  • Community Member
  • September 3, 2024

I’ve updated all browsers and that sorted things out in the short term. But the widget’s appearance continues to be inconsistent especially in Firefox and Chrome. Again, any clues, anyone?


jillian
Community Manager
  • Community Manager
  • September 3, 2024

Hi @Kate37761!

Hmm. Firefox and Chrome both tend to have more add-ons, integrations, settings, etc. that can impact embedded elements of any type, Calendly widgets included. What I’d suggest doing is using the ‘Console’ element on your browser to figure out what isn’t loading and what might be blocking it. There’s usually some bit of info that helps start troubleshooting.

More on Console here: https://developer.chrome.com/docs/devtools/console#:~:text=The%20main%20uses%20of%20the%20Chrome%20DevTools%20Console%20are%20logging%20messages%20and%20running%20JavaScript.


  • Author
  • Community Member
  • September 3, 2024

Thank you @jillian ! I’ll take a look at the link you sent. Appreciated!