Skip to main content

I am seeing a very weird thing with calendly. Whenever I use someone’s calendly link to book a meeting, and they are using zoom - the event does not automatically get added to my office365 calendar. 

 

I get their email but I have to manually add to event to the calendar. I have missed a few meetings that I scheduled using someone’s calendly link because the event did not automatically get added to my calendar.

 

I have synced my calendar with both calendly and zoom. I have also added “notifications@calendly.com” to the safe sender’s list. 

 

Not sure what else to do. 

Hi ​@Anshul48863 - Thanks for reaching out!

Hm, this is interesting! This sounds like something on Outlooks side in this case. I did some digging and found this article from Outlook, this may have some steps to help:
https://support.microsoft.com/en-us/office/automatically-add-events-from-your-email-to-your-calendar-32e5cf0c-3e65-4870-9ff9-df3683d3fc97#:~:text=the%20steps%20below.-,At%20the%20top%20of%20the%20page%2C%20select%20Settings%20.,to%20start%20receiving%20them%20again.


Beyond this, I’d also reach out to Microsoft support, they may be able to dig further into this as well.

Let me know if you have any questions!


Thank you for responding, David. I checked the settings as per the article and they are correct. If this does not get resolved, I will reach out to MS. Thank you.