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Question

Zoom Link Not Appearing on Calendar Invite

  • August 18, 2025
  • 2 replies
  • 85 views

I have integrated Zoom in my account and set it as a location in my event type, too. Still, the Zoom link is not appearing on the calendar invite or even on the email notification. I have a Teams subscription plan, FYI.

Please advise on how to troubleshoot this. Thank you.

 

 

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2 replies

David
Community Manager
  • Community Manager
  • August 18, 2025

Hi ​@LorenP - Thanks for reaching out!

In this case, the first thing I would try is disconnecting your Zoom integration, then connecting it again, which allows it to sort of - refresh. 

Once its reconnected, try scheduling a test event with yourself to see if it works!

If not, the next thing I would do is chat in with our support team, they’ll be able to look into any specific errors and help you resolve it from there!


  • Author
  • Community Member
  • August 18, 2025

Hi, ​@David!

Thanks for the response and the suggestions! I’ve done all of those except reaching out to the support team. I’ll do that next.