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Join the Party: Calendly is Going to Forrester CX

  • 11 June 2024
  • 1 reply
  • 45 views

Hey everyone! Rebecca with Calendly Events here 😀

Calendly is sponsoring the Forrester CX Summit, and we're thrilled to connect with you there. This is an amazing opportunity to explore how our automated scheduling can transform your customer success strategies. Let’s dive in:

 

Join Our Session: How Docusign Accelerates Customer Value with Automation

Mark your calendars for June 19 at 12:30 p.m. CT. Docusign’s Senior Customer Onboarding Program Manager, Brad Thomas, and our Head of Customer Success, Joel Knight, will be taking the stage to share how automation has revolutionized their customer success approach. Need a reminder? We’ve got you covered.

 

🔥 Session Highlights:

  • Accelerated Value: Learn how Docusign’s approach to automation resulted in customers seeing value three to five days faster.
  • Increased Efficiency: Discover how they achieved a 20% increase in the internal team’s billable utilization.
  • Comprehensive Customer Journey: From onboarding to renewals, every phase of the meeting experience is fundamental in delivering greater value across the customer journey.
  • Research Insights: Did you know 1 in 4 workers waste 3-4 hours a week on scheduling alone? Learn how your team can use scheduling automation to engage customers more strategically and seamlessly while establishing an internal culture of efficiency and flexibility.

 

💡 Interactive Demos

We’re also hosting demos to show you how to:

  • Increase Retention: Automate your onboarding and renewal processes to accelerate onboarding, improve health scores, and boost renewals and revenue growth.
  • Connect with the Right Expert: Easily route customers to the right specialist or customer advocate for quick solutions, or set up round robin meetings among CS reps to solve issues faster.
  • Improve Customer Health: Offer always-on support at scale with scheduling.

 

Book a time to chat with us one-on-one at Forrester CX.

 

We can’t wait to see you at the Forrester CX Summit. Let’s make customer success even more impactful together!

 

🥂 Cheers,

Rebecca

 

Maybe Next Year

Can’t make it this year? No worries! Let us know if you’re interested in joining future events by liking this post. We're always cooking up new ways to engage and include our community in these experiences.

1 reply

Kelsi
Userlevel 7

🙌🏻 This is SO exciting, Rebecca! I can’t wait to see what this all turns into. 📈 🗓️ Thank you so much for posting this + sharing all of the inside details with our Calendly Community Pals! I am sure that whomever clicks to read this post will appreciate you for it, too. 

I love listening to speakers on Customer Success and Customer Experience -- and I know this will be one worth 🎧 hearing. Plus, I am a sucker for all things live demo + tutorial based -- especially when it’s going over integrations + automations. 📲 There are so many integrations + automations to take advantage of here at Calendly, just when speaking of our native tools, and that becomes even more expansive and overwhelming (in a good way!) when you start taking into consideration third party tools that facilitate dozens (or hundreds) more in connection with Calendly + [others].

I’ll def be signing up, and here’s what I’m personally excited to learn more about: 

  • ✅ Accelerated Value: Learn how Docusign’s approach to automation resulted in customers seeing value three to five days faster.
  • ✅ Research Insights: Did you know 1 in 4 workers waste 3-4 hours a week on scheduling alone? Learn how your team can use scheduling automation to engage customers more strategically and seamlessly while establishing an internal culture of efficiency and flexibility.
  • ✅ INTERACTIVE DEMOS! 💡

So I will def be looking forward to all of that! 🤗 💭

Kelsi - Calendly Community

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