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Calendly Product Updates What's New?

new availability layout


Removing the ability to have multiple availability schedules severely limits how our organization utilizes Calendly. 

Is anyone else having similar issues with this unannounced “upgrade”?

If this change was anticipated, why let users spend hours learning and developing there events only to take it away without announcement?

Frustrating to say the least with being the one who was the champion for this to be a solution for our company. 

 

David
Community Manager
  • Community Manager
  • November 13, 2024

Hi @John20052, thanks for reaching out!

Sorry that you’re running into trouble with the availability changes - But yes, at this point it’s been adjusted to have a default schedule that can be applied to your events, but additionally you can adjust the schedule for each event specifically. So you can have an overall schedule, as well as event specific schedules under your account. More information can be found in this document here: Scheduling with Calendly's updates!

That being said, I’ve gone ahead and sent your feedback over to our product team to review, we appreciate any other feedback you have on the subject! 


  • New Community Member
  • December 12, 2024

I also liked the multiple availability schedules.  It meant I only had to change my availability once and it would roll out across multiple events.  Now I have to go into those events individually. Definitely a backwards step removing this feature.


  • New Community Member
  • December 12, 2024

Yea. This will probably lead my to cancel my subscription and use one of the other many similar platforms that have now popped up. 


  • New Community Member
  • December 12, 2024

Please, rollback!! I can’t even understand how you could make such a change without prior notice.

We have a team with multiple round robin event types, and each team member had a separate calendar in their profiles for each event type. As team members, they cannot access to the configuration of the event type, they used to manage their availability from their profiles, and now they can’t!


David
Community Manager
  • Community Manager
  • December 12, 2024

I appreciate the feedback here - I forwarded this on to our product teams for review. 

As it stands now, you have a default schedule available in the availability page, while separate schedules would need to be managed through the event settings directly. Apologies for the frustration here.


  • New Community Member
  • December 13, 2024

This change means that I have to go into SEVEN event types manually to update our availability where I used to go in and change ONE availability calendar and apply it to all SEVEN. This is a horrible “update” and makes me want to look for another scheduling system.  Please change it back to the way it was. 


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