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Question

Group of meetings cancelled

  • 27 August 2024
  • 2 replies
  • 16 views

I just received a number of cancellation notices from meetings I had on May 28, 2024.  Our Outlook automatically gets archived regularly and it looks like my calendar has been archived through that date (05/28/2024).  I’m wondering if that’s the reason for the cancellations?  What’s odd is I’ve never received these cancellation notices before even though I’ve been using the software for 18 months.

2 replies

Userlevel 3

Hi Jaime50603,

 

In this case I’d recommend reaching out to our Customer Support Team as this could have been caused by a number of issues that would be difficult to diagnose on a forum. They can walk through every potential problem with you live → Contact Customer Support

Thanks for the recommendation, Sean!  I actually connected with a very helpful member of the Customer Support Team and a ticket for this issue has been opened.

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