I have set up my availability, but yet a new client was able to book a time that isn’t in my availability. How was this possible?!
Thanks in advance,
Liz
This topic has been closed for replies.
Hi Liz!
There quite a few reasons why this could happen ranging from setup, to calendar event types (free vs. busy), and more. The absolute best place to start is by using the Troubleshooting Availability tool as it will help you narrow down the cause. You can learn more here:
After you’ve figured out the cause, we’re super happy to help get it sorted. Let us know!
Sign up
Already have an account? Login
Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.
Employee Login Customer LoginLogin to the community
Not a Calendly user yet? Head on over to Calendly.com to get started before logging into the community.
Employee Login Customer LoginEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.