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Community Member
December 4, 2025

An error occurred The operation couldn't be completed. (CalendlyKit.APlError error 1.)

  • December 4, 2025
  • 7 replies
  • 190 views

An error occurred

The operation couldn't be completed.

(CalendlyKit.APlError error 1.)

 

every time I go into clients details this shows up! I am unable to access what I need to do to complete my sessions 

7 replies

David
Community Manager
Community Manager
December 4, 2025

Hi ​@44spiritualyou46852 - Couple things we can try right off the bat:

  • Can you make sure your Calendly App is updated? Could you verify what version you’re on?
  • Does this still occur if you delete and reinstall the app?

Let me know!

Community Member
December 4, 2025

I reinstalled the app a few time today still says the same. It hasn’t got any update request on the app so assume it’s fully updated? 

New Community Member
December 4, 2025

I reinstalled the app a few time today still says the same. It hasn’t got any update request on the app so assume it’s fully updated? 

i have same problem today if use ios app

David
Community Manager
Community Manager
December 4, 2025

Hi all - Our team has identified an issue with the mobile app causing theses issues.Our development team is currently looking into the disruption.

I’ll update the thread once I have more information.

Community Member
December 4, 2025

Thank you 

David
Community Manager
Community Manager
December 8, 2025

Hi ​all - Our engineers are working on some solutions now, let me know if you’re still running into these errors!

You should also see an update in the app store, I recommend you update the app as soon as its available. :) 

Community Member
December 8, 2025

It’s been running smoothly last few days so thank you. I’ll update this now.