I currently have a 48 hour cancellation policy but clients are getting around that by rescheduling, often on the day of their appointments.
I need the reschedule option to no longer be available to them within the cancellation period.
I need both options to reduce my admin and streamline/ automate processes.
Hi
In the meantime, a lot of users will remove the reschedule links in this case, this way, your clients will need to reach out to you directly to make any changes. You can read more about this here: https://help.calendly.com/hc/en-us/articles/28926585452951-How-to-include-cancel-and-reschedule-links-for-invitees
Let me know if you have any questions!
Thanks David,
I don’t want my clients to reach out to me to make changes, the whole point of investing in Calendly for me, was to reduce my admin and automate as much as possible, so that I can focus on doing the actual job, which is the part that I love.
I appreciate that you can’t magic anything right now, but that workaround doesn’t benefit me. The current set up loses my money and the workaround loses my time (and potentially money too)- I’d rather lose neither.
I look forward to seeing what else might become possible later down the line :-)
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