I’m on the Teams plan and using the inline widget. I prefill data like name, email, customer ID, and phone using query parameters in the URL (e.g. ?name=John&email=john@example.com
).
However, I noticed that even though these fields are pre-filled, the invitee can still edit them before submitting the form.
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Is there a way to make specific fields read-only or non-editable, especially custom questions like customer id, brand etc?
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Can I lock email or customer id or brand fields once pre-filled?
This is a common need when the customer data is already known and verified. Allowing edits can lead to data mismatches or misuse.
Any guidance or workarounds would be appreciated — thank you!