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TimK
Community Member
August 20, 2026
Question

Intermitent Salesfoce connection Failures

  • August 20, 2026
  • 2 replies
  • 75 views

For the past couple of months, we have been seeing an error message in the Salesforce Connection Overview within Calendly.

Calendly Support has been investigating the issue for some time, but no resolution has been provided to date. Reconnecting the integration does not resolve the problem.


This issue is affecting how records are created in Salesforce and is resulting in data inconsistencies within the org. Does anyone know what's happening and how to fix it? 

 

 

2 replies

K
Kristin55366
New Community Member
August 27, 2026

We are having the same issue. Since the beginning of August. At first calendly did acknowledge it was a bug within calendly and then now they are saying it’s on salesforce. They said they met with salesforce but we have to communicate with salesforce and work with them to fix it. I don’t think this is acceptable - if they are going to offer a product with a Salesforce intergration, and then the integration doesn’t work, it’s calendly that needs to work with Salesforce not the people paying them for their intergration. 

K
Kristin55366
New Community Member
August 27, 2026

We just heard back from Salesforce and this is what they said: 

 They said it was a Calendly integration issue and they did not upgrade their integration when Salesforce enforced the new permissions changes on MFA. However, they mentioned this was almost certainly due to the phishing resistant MFA enforcement, and I got it delayed until October.  We removed the new MFA that salesforce required and have disconnected and reconnected calendly from salesforce. And will just watch to see if this solves the issue. 

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