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Dear Calendly Support,

I am reporting a recurring issue that is significantly impacting my ability to use your platform. For the past several days, I have encountered the following problems:

  1. Booking Error: When attempting to schedule appointments, I receive a persistent error message stating, “Oops, something went wrong.”

  2. Client-Side Issues: Clients have also reported being unable to schedule appointments and are receiving similar errors.

  3. PayPal Integration: There are ongoing issues with PayPal payments not processing correctly. I have attempted to disconnect and reconnect my PayPal account, but the issue persists.

These errors are interrupting business operations and client scheduling. Please advise if Calendly is experiencing outages or technical issues on your end. I would also appreciate being notified of any known service disruptions in the future.

I look forward to your prompt assistance and a status update.

 

 

Hi ​@Angela40647 - Thanks for reaching out.

We haven’t had any outages or services errors recently. If you’d like to stay up to date with any updates, you can reference our status page here: https://www.calendlystatus.com/

 

In this case, there are a few things you can try:

  1. You can clear your browsers cache and cookies; this will help resolve any intermittent errors. There are steps in this article here: https://its.uiowa.edu/services/how-clear-cache-and-cookies-your-web-browser
  2. If you open up the booking page in an incognito window, does the issue persist?
  3. Does this occur if you use a different browser?

 

If you’d like to dig into this further, I’d recommend reaching out to our support team who can take a closer look into your integration issues! You can either chat in or email support@calendly.com

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