Hi,
We need to set up per-host ceilings in a round robin through the API.
In other words, as we create the round robin event via the API, we would like to instruct that for this event, agent A cannot have more than X appointments in total and agent B, no more than Y appointments in total (on the same round robin event).
This limitation prevents us from using the round robin feature (which is why we haven't yet upgraded to a higher plan which would include round robin).
I’d be happy to provide more context for you if needed.
