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Question

Upgrade error - Server error. Please try again.

  • November 10, 2025
  • 1 reply
  • 7 views

I am trying to upgrade my plan for the first time from the free plan, but every time I hit purchase I receive “Server error. Please try again”.

Can I get some help with this please, or I will have to look for another scheduling service.

I have already cleared my cache, used another browser, internet is working great and I do not have any extensions running. 

Thanks!

1 reply

David
Community Manager
  • Community Manager
  • November 11, 2025

Hi ​@Shanice88488 - Thanks for reaching out, and already completing those steps!

From here, I would reach out to our billing team to look into what might be going on from here. You can reach out to them directly at billing@calendly.com 

 

Let me know if you have any questions!