Your Authentication Code (to finish booking)

Question

Hi,When a client tries to schedule a session, they receive an email from Calendly that says, "Your authentication code." “To confirm this email address is correct, copy and paste this code to complete the two-factor authentication. When clients paste the code, it doesn’t go through.Pls help.

David · Answer

Hi ​@Alison23357- Thanks for reaching out on this!In this case, does it work if they try typing in the code instead of copying+Pasting?If not, you can temporarily disable the two-factor authentication step by following the article here:https://calendly.com/help/how-to-require-email-verification-for-event-typesLet me know !

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