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Hi,

I am having an issue with an account’s zoom integration.

I did the following test.

I go in the Calendly Account and connect the Zoom account for me only.

I book a meeting with Zoom as the location.

The Zoom link error is displayed in the meetings’ details.

 

I disconnect and reconnect using my personal zoom account, and book another meeting, and it works.

When I look at the Zoom activity logs, the API request receives a 400 error, while my personal account goes though no issues.


The Zoom account that has issues is part of an organization and has admin access.

I am unable to see what the issue might be.

 

Any help is appreciated.

Hi ​@Kheang63034 - Thanks for reaching out on this.

In this case, I recommend reaching out to our support team. They’d be able to take a closer look at errors they’re seeing and their cause. You can either email us at support@calendly.com or chat with us directly from your account for quicker assistance. Our support team will help dig into the issue from there!

 


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