Scenario / Question
I'd like to be able to override my Outlook calendar's availability. For example, sometimes I block time off for a client until they or I get around to adding it on Calendly, so that time will look busy but I know it's not. I used to use Acuity and it did let you do this. Is there a way to override "Busy" events in Calendly?
Overview
You can overlap events using the Free/busy rules within the event settings. Helping you open up more time in your calendar. You can use it to book over meetings in your calendar, or any of your Calendly events
Step-by-Step
- Go to your Scheduling page.
- Choose the event type you want to update.
- Scroll down and select More options.
- Expand the Free/busy rules section.
- Click + Add meeting exception.
- In the dropdown, choose:
- Includes – to match part of an event title.
- Matches exactly – to match the full event title.
- Type the event title in the search bar.
- Press Enter.
- Click Save changes.
Key Notes & Limitations
- In order to override events, you’ll need a calendar connected to your account that's checking for conflicts
- This feature does not work with the Outlook Plug-in
Related Questions (FAQ)
Q: Can I override "Busy" events in Google Calendar?
A: Yes, just follow the same steps above to override your “Busy” events.
Q: Is there a way to override all conflicts and always allow bookings?
A: In order to do this you would need to set your Free/Busy rules to overlap all of your conflicts in your calendar.
Q. Will booking over a Calendly meeting cancel it?
A. No. You’ll get a conflict alert in your email. Select View in Calendly and choose to reschedule or keep the original meeting.
