You’ve prepared for your meeting, are on the call or at a location ready to chat and…your invitee is a no-show. (Cue sad trombone womp womp).
No-shows are no good, but they happen. Your customer or candidate may have had an emergency, gotten stuck in traffic, or simply lost track of time. While the missed meeting isn’t ideal, you typically want to forgive, forget, and get another meeting on the books, fast.
🌟Good news — now users on paid plans can use Workflows to automatically follow up with no-shows! 🌟
| Before When you marked a no-show in Calendly, your post-meeting Workflows were cancelled. You still had to manually reach out to no-shows to get a new meeting scheduled. |
| Now No-shows, no problem! Set up and apply a no-show Workflow to Event Types. Then, when you mark a no-show, Calendly will automatically send invitees who missed the meeting an email prompting them to book a new time. (Don’t worry — other post-meeting Workflows like a thank you email will still be cancelled.) |
Start from the no-show Workflow template, or use the no-show event trigger to create your own Workflow. Apply your no-show Workflow to multiple Event Types for even more efficiency.
This highly requested update will save you tons of time and work otherwise spent manually following up with no-shows, and help you turn that missed meeting into a new, successful conversation!
⭐ Pro Tip: Create reminder emails and text Workflows to reduce no-shows from the start.
Are you an admin for your Calendly organization? Try the no-show template for Managed Workflows to standardize follow-ups across your team.
Learn more about Workflows:
